De Vergulde Hand Aluin Blok

The shipping costs for International orders can vary.
You can see them on this page.
They are also shown at the cart page when you select your country.

The delivery time for International orders can vary.
You can see them on this page.

Yes. We have been buying since 2005 through very reliable suppliers. This allows us to guarantee the quality and originality of the products.

Loyalty points are always linked to an account. So if you want to use our loyalty points system, you must first log in to an existing account. Points are valid for 1 year. We stopped rewarding with points per 30 june 2023. We decided to price as sharp as possible for everyone. Accounts or guest checkout. You can still use valid points. Are you logged in to your account? Then you can redeem the loyalty points on the shopping cart page. You can exchange 1 loyalty point for € 0.05 extra discount on a new order. Read all the terms here 
Are you unable to redeem the loyalty points? Please contact our customer service, we are happy to help you through the ordering process.

If you have an account that is registered on our webshop, you can reset the password. After you have entered the correct e-mail address, click on the “reset password” button and you will receive an e-mail with a link to create a new password. It also sometimes happens that this e-mail ends up in the spam or junk mail.
Didn't receive a password reset link by email? Please contact our customer service, we will be happy to assist you.

No, you can also order without an account on our webshop. To order as a guest, enter only your address, e-mail address and telephone number on the checkout page. You can skip the “create account and choose password” step and you don't need to log in either.
Please note: when you order as a guest you do not automatically save any loyalty points. So you may miss out on a discount.

After receiving the product, you have a period of 30 days to return or exchange a product. However, we can (in most cases) only take back products if we receive unopened and undamaged packaging. If you want to return a product, we kindly ask you to contact our customer service by email at return@shavesavings.com. We will then register the return and provide you with the correct instructions for the return.